Last updated: 9 February 2026
"Staff feel supported by approachable managers in a strong happy team with good safety, but uncertainty on staff retention and basic activities hold it back."
Risks to people were regularly assessed and there were plans in place... effective systems to ensure people received their medicines at the correct time... culture of learning from accidents and incidents.
Staff morale was good and staff told us they felt well supported... happy and relaxed atmosphere... good strong team who supports each other.
We observed a good staff presence and people did not have to wait long for assistance. Staff were also seen spending quality time with people.
Staff received a thorough period of induction... bespoke training to meet the needs of our residents... monitored through supervisions, appraisals and regular refresher training.
Staff were very positive about the support they received from the registered manager... very approachable and always ready to listen... visits each unit every morning.
Activity staff provided a varied programme of activities covering seven days... singing and board games... knit and natter group.
Staff numbers are good enough for quick help and some quality time with residents, but no word on staff staying long-term or using few agency workers.
We observed a good staff presence and people did not have to wait long for assistance. Staff were also seen spending quality time with people.
Varied basic activities like games, singing and knitting groups run by a coordinator, but no special therapeutic programmes to make days more creative.
Activity staff provided a varied programme of activities covering seven days... singing and there are lots of things like board games... knit and natter group.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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