Working at The Turrets Residential Care Home
7-9 Glebe Road, Bristol, BS5 8JJ
Operated by Marsden Healthcare Limited
19 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by the manager and team with good training, although staffing relies on overtime while recruiting and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Staff followed safe infection prevention and control procedures, including the safe wearing and disposal of personal protective equipment (PPE). We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding rules, admitting safely, using PPE effectively, accessing testing, and managing outbreaks.
Staff Culture
7/10
✓
The staff that were spoke with told us, 'Yes I am ok. We just have to pull together like we are doing and support each other' and 'We have a good team and support each other. I do feel supported'.
Staffing Levels
6/10
✓
The registered manager told us they were not experiencing any workforce pressures and that staffing was manageable. The home was advertising for support staff.
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: Some staff had undertaken specialist training specific to the home and people's individual needs. This included dementia, autism, epilepsy and diabetes training. Staff received regular supervision and annual appraisals.
Management
7/10
✓
Per 2020 comprehensive inspection: Staff commented that the registered manager was supportive and open. Staff, people and visitors spoke positively about the registered manager and deputy manager.
Programmes
6/10
✓
Per 2020 comprehensive inspection: People were encouraged to remain active. This included going out on regular walks with staff. Two people chose to attend Zumba and keep fit sessions which were held at a local community centre. Staff supported plane watching and watching football at the pub.
Points to consider
Staffing is adequate and manageable but they are hiring more care workers and current staff do overtime to help cover shifts.
The home was advertising for support staff. We were told the staff team picked up extra hours as overtime, but this was monitored to ensure staff were not over worked.
No dedicated activities coordinator or specialist programmes, so variety comes from staff supporting outings, walks, and personal hobbies like Zumba or plane spotting.
Per 2020 comprehensive inspection: People were encouraged to remain active. This included going out on regular walks with staff. Two people chose to attend Zumba... The staff supported the person to go plane watching.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews