Working at The Trees
Deveron Way, Hinckley, LE10 0XD
Operated by Leicestershire County Council
19 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel valued and supported by approachable managers, but staff retention and activities programmes need more development."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. The registered manager implemented systems to ensure accidents and incidents were regularly analysed.
Staff Culture
8/10
✓
Staff felt well supported and valued by the registered manager and provider. One staff member said, ‘The Trees is a lovely place to work... All the management team are approachable and helpful.’
Staffing Levels
5/10
!
Staffing levels were informed by the dependency needs of people using the service. During our assessment, staffing levels were in line with the assessed needs of the service.
Training & Dev
6/10
✓
Managers made sure staff received training and regular supervisions to maintain high-quality care. Staff had undertaken a wide range of training, including training about people’s conditions and health needs.
Management
7/10
✓
Leaders were visible, knowledgeable and supportive. Managers were receptive to new ideas. Staff told us they were supported and found the management team approachable.
Programmes
5/10
!
People had access to a range of social activities... trips out to various places of interest as well as activities within the home. One relative said, ‘They do such a lot of things... pub; for a walk; on bonfire night they had hotdogs; has done cooking.’
Points to consider
Staff numbers meet needs but we hear nothing about staff sticking around long-term or low agency use.
Staffing levels were informed by the dependency needs of people using the service. During our assessment, staffing levels were in line with the assessed needs of the service.
Some trips, cooking and music activities but no dedicated coordinator or specialist programmes to make days more varied.
People had access to a range of social activities which met their needs and reflected their preferences. They picked up [person] likes the sound of guitar... taken to the pub; for a walk; on bonfire night they had hotdogs; has done cooking.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews