Working at The Tides
136 Lower Blandford Road, Broadstone, BH18 8NZ
Operated by Harbour Care (UK) Limited
8 bedsResidential homes
Workplace Score
8.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.3/10
Key Finding
"Staff feel well supported by approachable management with strong training, career pathways and passionate culture, but activities lack specialist staff training."
Safety & Risk
8/10
✓
Risk assessments were detailed, personalised... Medicines were stored, managed, administered and disposed of safely... effective double check audit system... Regular medicine management audits.
Staff Culture
9/10
✓
Staff spoke passionately about their roles and felt extremely well supported by an approachable, open management team... motivated staff team who spoke passionately about their roles.
Staffing Levels
8/10
✓
Staff told us, 'The staffing levels are brilliant…there are always enough staff.' 'We have enough help at all times…it has really improved with the staffing levels and we are now fully staffed.'
Training & Dev
9/10
✓
Provider had focussed on career pathways for staff... several members of staff applying to do a diploma and one member of staff had started their Level 5 Diploma in Care Leadership and Management.
Management
8/10
✓
Staff told us they felt very well supported in all areas of their employment by a management team who were approachable, friendly, open and professional.
Programmes
7/10
✓
People supported to take part in a wide and varied range of activities they enjoyed, each person had their own individual activity schedule... daily activities included individual aromatherapy sessions, swimming, trips to Longleat, food theme nights.
Points to consider
Varied outings, theme nights and sensory stories make days interesting, but no specialist staff training in therapies or award-winning programmes.
Daily activities formed a large part of people's lives and included... aromatherapy sessions, swimming... food theme nights... sensory stories.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews