Last updated: 9 February 2026
"Staff feel supported in a family-like team with consistent staffing, although a lack of activities coordinator limits programmes to routine care."
Staff undertook risk assessments to keep people safe. These assessments were person centred. The registered manager had systems in place to learn from risks, significant incidents or accidents.
One member of staff told us, 'I have worked here for as long as people have lived here, we are like a family, we know each other so well.' Staff felt very supported by the registered manager and said they felt they had a good team.
People received care from a consistent staff team who had the skills to deliver high quality care. Staff told us there were enough staff available to support people with all their needs, including trips into the community.
Staff told us that training was delivered face to face from trainers and that they were also supported to achieve nationally recognised qualifications. New staff were given a full induction.
There was a positive management structure in place which was open and transparent and available to staff when needed. Staff felt very supported by the registered manager.
People enjoyed varied pastimes and engaged in meaningful activities. One person told us, 'I can come and go as I please, I spend a lot of time out with my partner.' We saw staff supporting one person with a game before going out on a trip.
No activities coordinator or specialist programmes, so the job is mostly routine care with basic games, trips out, and time with family or partners.
People were supported to follow their interests and participate in social activities. We saw staff supporting one person with a game before going out on a trip to the community with them.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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