Working at The Tager Centre
Ravenswood Village, Crowthorne, RG45 6BQ
Operated by Norwood
16 bedsResidential homes
Workplace Score
8.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.3/10
Key Finding
"Exceptional leadership, a happy and valued staff team, and innovative resident programmes, although high staff turnover needed some bank cover."
Safety & Risk
8/10
✓
People continued to be given their medicines safely... There had been no reported medicine administration errors... There were two staff who were overdue for medicine e.learning refresher training according to the record.
Staff Culture
9/10
✓
Staff told us they were very happy working in the service, felt included with the development of the service and were involved with all decisions... The registered manager promoted an open and welcoming culture where everyone was valued and staff respected each other.
Staffing Levels
7/10
✓
The service continued to provide enough staff to meet people's needs... Any shortfalls of staff were covered by staff working extra hours and bank staff. There had been a relatively high turnover of staff in the previous 12 months but the management team had worked hard to recruit additional appropriate staff.
Training & Dev
8/10
✓
Staff told us they received very good training... staff received additional training in specialist areas, such as epilepsy, autism and managing challenging behaviour. Staff received formal supervision every two months as a minimum.
Management
9/10
✓
The registered manager was extremely experienced, respected and highly thought of by staff, families and other professionals. She and the management team ensured the service was exceptionally well-led.
Programmes
10/10
✓
The staff team worked together to find a solution. They eventually decided to introduce an electronic tablet... now had a vocabulary of almost 40 words... spends up to six hours a day in communal areas... marked improvement in their overall well-being.
Points to consider
Staff numbers are good but there was quite a bit of staff turnover and bank staff covered some gaps.
There had been a relatively high turnover of staff in the previous 12 months... Any shortfalls of staff were covered by staff working extra hours and bank staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews