Working at The Sylvester Care Centre
77-79 Reads Avenue, Blackpool, FY1 4DG
Operated by Pro Care Homes (Blackpool) Limited
25 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive manager creates a positive culture with good training and safety, but no activities programme and adequate staffing hold it back."
Safety & Risk
8/10
✓
People received their medicines safely. There were effective safeguarding processes in place. Risks were assessed and carefully monitored to ensure individuals safety.
Staff Culture
8/10
✓
Staff felt valued and enjoyed working at Sylvester. A staff member said, 'We have the best manager, [registered manager] is supportive and kind to everyone.'
Staffing Levels
6/10
✓
There were sufficient staff to meet people's care needs. A staff member said, 'We have enough staff to do this if it is needed.'
Training & Dev
7/10
✓
Staff were competent and knowledgeable and access to training programmes was good. The registered manager made sure staff had a range of appropriate training, supervision and support.
Management
7/10
✓
People, relatives and staff told us the registered manager was approachable and very supportive. A relative said, 'They have great staff and such a caring, compassionate manager in charge.'
Programmes
2/10
✕
No activities, engagement, or creative approaches mentioned at all.
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement or creative approaches mentioned at all.
Staff numbers are enough to get the job done safely, but nothing special with no word on agency use or keeping staff long-term.
Sufficient numbers of staff were on duty to support people's care and social needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews