Working at The Sycamores

Medication is not always stored or handled safely, like controlled drugs records wrong and fridge temperatures unchecked.

Medicines categorised as controlled drugs were not always managed safely. For example, during the inspection it was noted that some medicines were not always signed in and out correctly... the minimum and maximum daily temperatures of the medicine fridge were not recorded correctly.

Activities are not always available to everyone and get mixed reviews from residents and families.

We received mixed feedback about the provision of activities. People and their relatives, felt activities were not always consistently available to all residents.

Leadership oversight is weak on key safety checks like medication storage.

The auditing systems for medicines were not always effective in monitoring the safety of medicines storage. Governance of the controlled drugs register was not always robust in identifying storage and stock concerns.