Working at The Sycamores and The Poplars
High Street, Mansfield, NG20 0AA
Operated by Lentulus Properties Limited
72 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Staff feel supported in a busy happy atmosphere with good training, varied activities and strong safety, but no permanent manager and heavy agency nurse use hold it back."
Safety & Risk
7/10
✓
The service had effective safeguarding systems and policies in place; and managed safeguarding concerns promptly... Medicines were safely managed... The provider carried out regular medicines quality audits.
Staff Culture
6/10
✓
Staff told us they felt supported by the manager and the provider. Most staff told us they felt supported by their manager and the provider. We saw there was a busy but happy atmosphere in the care home.
Staffing Levels
4/10
!
The provider used a lot of agency nurses, but aimed to use the same ones where possible... used agency nurses to cover many shifts, due to ongoing difficulties in recruiting permanent registered nurses.
Training & Dev
6/10
✓
Staff received the training necessary to be able to effectively support the people who lived at the care home at the time of the inspection. The provider had a comprehensive training matrix in place.
Management
2/10
✕
At the time of our inspection the registered manager had recently left their post. The day to day management of the service was therefore being provided by the deputy manager and the provider's regional support manager.
Programmes
6/10
✓
People were encouraged by the provider's activities co-ordinator, and staff, to take part in a varied programme of activities if they chose to. This included supporting people to engage in reminiscence and memory activities.
Points to consider
No permanent manager in post right now, deputy and regional support manager are covering day to day running.
At the time of our inspection the registered manager had recently left their post. The day to day management of the service was therefore being provided by the deputy manager and the provider's regional support manager.
Lots of agency nurses used to cover many shifts because of ongoing problems hiring permanent nurses.
The provider used a lot of agency nurses... to cover many shifts, due to ongoing difficulties in recruiting permanent registered nurses.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews