Working at The Summers

Activities are basic with something every day like garden time, but no coordinator or special events to make the job varied.

People told us they had the opportunity to engage in activities, “Activities are really good. There is something to do every day. We use the garden when the weather is warmer.”

Staffing is enough most times but they use some agency workers and call bells not always quick.

Staff rotas... included some agency workers... “If they’re busy elsewhere you might have to wait.” “my call bell is not always answered quickly though.”

Only standard training like Care Certificate and basics, no specialist courses or funded qualifications.

Care staff were supported to gain the Care Certificate... Staff training was a blend of eLearning and classroom learning... training necessary to carry out their role effectively.”