Last updated: 10 February 2026
"Supportive managers, positive team culture and strong safety practices shine through, but basic activities and staff covering extra shifts are drawbacks."
Staff aware of safeguarding... Risk assessments in place... Medicines administration records used accurately and monitored... Incidents recorded and regularly discussed to identify causes and reduce recurrence.
'We work as a team and have a good laugh. We can depend on each-other, the managers are there for us. We are well supported.' 'The staff team can speak, we don't hold back.' Positive culture noted.
There were enough staff to support people safely and in a timely and prompt manner. One person told us, 'The staff usually arrive quickly if I push my buzzer.' Per 2018: staff covered absences with extra shifts.
Per 2018 comprehensive inspection: 'Staff received induction training based on current best practice and on-going training... encouraged and supported to complete further training. I asked for training on supporting people with Autism and the manager organised this.' Regular supervision.
One staff member said, 'We work as a team and have a good laugh. We can depend on each-other, the managers are there for us. We are well supported.' Visiting professional said, 'The registered manager was instrumental in arranging the right care.'
Per 2018 comprehensive inspection: 'People accessed the community on a regular basis... local library, coffee shops and country parks. Activities took place regularly... garden had been decorated to celebrate an event.'
Only basic outings to local shops, parks and library plus occasional home events, no activities coordinator to vary the role.
Per 2018 comprehensive inspection: People accessed the community on a regular basis and enjoyed visits to the local library, coffee shops and country parks. Activities took place regularly in the home and we saw on the day of the inspection that the garden had been decorated to celebrate an event.
Adequate staffing but team has to do extra shifts to cover when colleagues are off.
Per 2018 comprehensive inspection: when other colleagues were absent from work, the rest of the staff team completed extra shifts or worked extended hours to ensure that people's support needs could still be safely met.
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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