Working at The Stables Residential Care Home

Managers need to improve their oversight as quality checks are sometimes inconsistent.

The provider needed to strengthen their oversight and quality monitoring processes needed to be more consistent.

Only basic activities like outings to cafes, town wanders, and church services, no dedicated coordinator or specialist programmes.

People were supported to engage in meaningful, activities they enjoyed. One relative told us “We often go to the local café and have a wander around the town. Simple ordinary things that everyone enjoys.”

Checks on medication handling are inconsistent and don't always cover everything like creams.

However, auditing frequency was inconsistent, and audits reviewed did not cover all aspects of medicines management for example, topical creams.