Last updated: 10 February 2026
"Staff feel supported by an amazing manager and a stable team with good training and morale, although activities lack a dedicated coordinator."
People were protected from the risk of abuse... Staff had received safeguarding training... Detailed risk assessments... Medicines were managed safely.
Staff told us morale between the team was good... 'The team really pull together, work hard and support each other'... felt valued and listened to.
There were enough staff... stable staff team to ensure people were supported consistently... limited use of agency staff.
Staff received mandatory training and training specific to the needs of people... completion rates were high... regular supervisions and an annual appraisal.
Staff spoke highly and positively of the registered manager and their approach... 'She is amazing. She's great and accommodating to all the staff.'
People were supported to engage in a wide range of activities... trips out to the beach, the local swimming pool, the local library, bowling, horse riding, sensory rooms, park and farm visits, picnics, the zoo and the Sealife centre.
Varied community outings like swimming, bowling and zoo trips keep things interesting, but no dedicated activities coordinator or specialist programmes means shifts are not as creatively enriching as they could be.
We saw evidence in people's progress files of trips out to the beach, the local swimming pool, the local library, bowling, horse riding, sensory rooms, park and farm visits, picnics, the zoo and the Sealife centre.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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