Working at The Spinney Residential Home
21 Armley Grange Drive, Leeds, LS12 3QH
Operated by Mr R M & Mrs P P Duffy
30 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported with approachable management and a good team culture, but no dedicated activities coordinator and occasional waits for help hold it back."
Safety & Risk
8/10
✓
We found safe processes were in place and appropriate action had been taken during the outbreak. The local IPC team had provided advice and support to management and staff, when required. We were assured that the provider was using PPE effectively and safely.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff felt supported and received supervision and appraisals of their performance. There was an open and transparent culture. Staff said 'we are a good team.'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Staffing numbers were sufficient to keep people safe. Staff said there were enough staff to meet people's needs safely and they didn't feel rushed or under pressure. 2022: Workforce pressures were not having a detrimental impact on the delivery of the service.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received a comprehensive induction when they commenced employment which included mandatory training. New staff completed the Care Certificate. The registered manager monitored staff training to ensure it was refreshed in a timely way.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff told us they were always able to escalate any concerns or queries and found the registered manager to be approachable. People, relatives and staff spoke positively about the registered manager.
Programmes
5/10
!
Per 2018 comprehensive inspection: The service did not have a dedicated activity coordinator so staff ensured that a range of activities and entertainment for people was planned and facilitated. For example, most people enjoyed quizzes and we saw that these had taken place on a regular basis.
Points to consider
No dedicated activities coordinator, so the job is mostly routine personal care with staff leading basic quizzes, outings and entertainers.
The service did not have a dedicated activity coordinator so staff ensured that a range of activities and entertainment for people was planned and facilitated.
Staffing levels are sufficient but residents sometimes have to wait for help.
People told us staff were busy and at times they had to wait when they requested assistance.
Only standard induction, Care Certificate and mandatory training, no specialist courses or funded qualifications.
Staff received a comprehensive induction when they commenced employment which included mandatory training. New staff completed the Care Certificate.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews