Last updated: 9 February 2026
"Staff enjoy a positive culture with supportive managers and up-to-date training, but no registered manager yet and occasional delays answering call bells."
People were kept safe... manager completed regular medicine audits... but recommendations about thickener recording and infection control cleaning areas
There was a positive culture at the home... Staff enjoyed their jobs... 'I love working here, the managers are very supportive'
Staffing numbers were adequate to keep people safe. Feedback from people was mixed, some people said staff seemed busy and call bells took a while to be answered
Training was up to date and staff told us they received thorough inductions and ongoing training
No registered manager in post but current manager's application in progress; 'staff enjoyed their jobs and spoke highly of the manager'
The provider recently recruited an activities coordinator to support people to take part in both one to one and group activities
No permanent manager registered yet, even though the current one is applying and supported by staff.
At the time of our inspection there was not a registered manager in post, however the application to register with the Care Quality Commission was in progress for the current manager
Staff numbers are enough for safety but sometimes staff look busy and call bells take a while to answer.
Staffing numbers were adequate to keep people safe. Feedback from people was mixed, some people said staff seemed busy and call bells took a while to be answered
Only a new activities coordinator mentioned with no details on varied or creative programmes to make the role more interesting.
The provider recently recruited an activities coordinator to support people to take part in both one to one and group activities
AI Generated
Last inspected: September 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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