Working at The Shrubbery Rest Home
126 Wood Road, Wolverhampton, WV8 1DW
Operated by The Shrubbery Rest Home Ltd
26 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Approachable managers and positive staff culture, but safety slips with masks under chins and risky jewellery, plus unclear staff retention."
Safety & Risk
6/10
✓
We were somewhat assured that the provider was using PPE effectively and safely. One member of staff was seen wearing their face mask under their chin. Some staff were seen to be wearing stoned rings.
Staff Culture
7/10
✓
Staff were provided with opportunities to express their views through meetings and surveys. A recent survey had been mainly positive. Where negative responses had been received, an action plan had been developed.
Staffing Levels
6/10
✓
Staff were deployed in sufficient numbers to meet people's needs. At this inspection no concerns were raised.
Training & Dev
6/10
✓
Staff received the support and training they needed to meet people's needs. Staff were provided with opportunities to discuss their role or performance through regular supervision sessions.
Management
7/10
✓
Deputy manager appointed... provider's two directors regularly visited the home... A member of staff told us, 'I love it here and the support is really good. The management are very approachable.'
Programmes
/10
✕
Not covered in 2021 focused inspection; 2019 comprehensive report over 2 years old.
Points to consider
Staff numbers meet needs and let you spend time with residents, but no word on staff staying long-term or low agency use.
Staff were deployed in sufficient numbers to meet people's needs.
Training covers what you need for the job plus regular meetings with managers, but no specialist courses or career growth mentioned.
Staff received the support and training they needed to meet people's needs.
Safety has improved a lot but inspectors spotted some staff with mask under chin and rings that could spread germs.
One member of staff was seen wearing their face mask under their chin. Some staff were seen to be wearing stoned rings. This meant there was an increased risk of the spread of infection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews