Working at The Shrubbery Nursing Home

The provider had processes in place to ensure people were protected from risk of harm and abuse. Systems and processes in place ensured medicines were well managed and people received their medicines safely.

Staff told us team morale was good and staff worked well together as a team. One staff member said, "Staff are lovely, like family, it’s really nice to work with them".

Staff told us they had the necessary training to complete their roles effectively and had the option to develop their knowledge further if they chose to. Staff were able to identify any additional training needs during supervision sessions.

Staff told us they were happy with the support they received from managers. They referred to an "open door" policy where they could share concerns, which would be listened to and acted upon. One staff member said: "(Registered manager) is an amazing support".