Working at The Shores
46 Brixey Road, Poole, BH12 3EZ
Operated by Harbour Care (UK) Limited
7 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Approachable management and staff feeling valued and supported, but agency cover for absences and limited activities hold it back."
Safety & Risk
7/10
✓
Detailed, personalised risk assessments were in place. These considered risks relating to the environment as well as any risks to the person.
Staff Culture
8/10
✓
Staff felt valued, respected and well supported.
Staffing Levels
6/10
✓
Staff rotas correctly reflected the levels of staff on duty during our inspection visit. Annual leave or staff sickness was covered by existing staff or agency members of staff.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: records showed their training was regularly updated and new staff received appropriate induction training.
Management
8/10
✓
Staff told us the management team operated an approachable, open door policy and were always available for advice and guidance.
Programmes
5/10
!
Per 2019 comprehensive inspection: daily records showed people supported to engage with variety including swimming, shopping and visiting a local tourist attraction.
Points to consider
Staffing levels are adequate but they use agency staff sometimes to cover leave or sickness.
Annual leave or staff sickness was covered by existing staff or agency members of staff. Wherever possible the same agency members of staff would provide cover to ensure consistency of care for people living at the home.
Only standard training like updates and induction, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: records showed their training was regularly updated. Staff new to the care sector were supported to complete induction training in line with the requirements of the care certificate.
Some community outings like shopping and swimming but no activities coordinator or special programmes to vary the role.
Per 2019 comprehensive inspection: two people enjoyed going swimming in a local pool and another person chose to go shopping. In the afternoon people visited a local tourist attraction.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews