Working at The Shires

Staff were knowledgeable about safeguarding... Accidents and incidents were recorded and analysed for themes and patterns to consider if lessons could be learnt and these were shared with staff.

There were sufficient numbers of staff to keep people safe. Rotas showed that staffing was consistent and sufficient to meet people's needs.

Staff told us the training they received was a good standard and equipped them to do their job well. One member of staff said, 'I do all my mandatory training every year.'

People and relatives spoke positively about the leadership of the home. One relative said, '[Name of service manager] is very open and very approachable. They run a good home.'

There were activities planned throughout the week. The arrangements for social activities were based around people's individual needs. For example, we saw that people enjoyed swimming, wood work and going out for meals.