Last updated: 10 February 2026
"Approachable managers and a supportive team culture stand out, although staffing can look low at weekends and training remains standard."
Safeguarding records were thorough and showed how lessons were learned. Providers risk management policies and procedures were robust and followed by staff.
Staff felt supported and respected by the management team. Relatives said the staff work well together as a team and the atmosphere is lovely.
Staffing levels were maintained at the level assessed as safe by the provider. Staff told us they had enough time to support people.
Per 2019 comprehensive inspection: Staff confirmed they had received training and support to carry out their roles. They told us they were happy with the new training arrangements.
People were confident in the management team at the home, and praised how approachable they were. Staff felt they were supported in their role by managers.
Per 2019 comprehensive inspection: The service had an activities coordinator who was developing community links; evidence of art work, pet therapy and community groups.
Staffing is adequate but relatives say it can look a bit low at weekends.
Relatives said staffing could sometimes appear a little low at weekends however they were confident staffing levels were safe.
Only standard training and induction mentioned, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff confirmed they had received training and support to carry out their roles. They told us they were happy with the new training arrangements.
Activities programme with coordinator but basic variety like pet therapy and outings, no specialist approaches.
Per 2019 comprehensive inspection: people taking part in art work, pet therapy and saw photos of community groups visiting the home.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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