Working at The Russets
1 Pegasus Place, Sandford, BS25 5AD
Operated by The Council of St Monica Trust
105 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel confident in strong leadership and well supported with great team morale and safety, although rota gaps are covered by regular agency staff."
Safety & Risk
8/10
✓
People received their medicines safely and on time. Staff had a good understanding of signs of abuse and felt confident any safeguarding concerns reported were listened to and responded to. Medicines audits completed regularly with actions taken
Staff Culture
8/10
✓
Staff felt better supported and reported improved communication, team working and staff morale. Comments included; 'We have really pulled together as a team,' 'Everybody cares here, all staff are very involved'
Staffing Levels
6/10
✓
There were enough suitably skilled staff to keep people safe and meet their needs. Staff reported positively on staffing levels. Rota gaps were covered by staff working additional hours or by using agency staff who regularly worked at the home
Training & Dev
6/10
✓
Staff training and supervision was monitored monthly to make sure all staff were up to date and received individual support. Per 2020 comprehensive inspection: 'Training is really good. Mandatory update every year. [...] extra training; dementia, meds'
Management
8/10
✓
Staff reported confidence in the leadership of the registered manager and their two deputies. They felt well supported and reported improved communication, team working and staff morale. Professionals said, '[Registered manager] is exceptional, readily available, visible'
Programmes
6/10
✓
Relatives commented positively on the impact of activities [...] 'I've been impressed with the activities. Every month I get the programme,' 'The activities team know every single resident and their preferred music and interests.' Per 2020 comprehensive inspection: activity staff highly regarded, regular minibus trips, intergenerational visits
Points to consider
They use some agency staff to cover rota gaps when people are off sick or on leave.
rota gaps were covered by staff working additional hours or by using agency staff who regularly worked at the home
Only standard training like yearly updates and some extras like dementia care, no specialist courses or funded qualifications.
Staff training and supervision was monitored monthly [...] Per 2020 comprehensive inspection: 'Mandatory update every year. [...] extra training; dementia, meds'
Activities programme is regular with a team and monthly plans but no named specialist approaches or tech innovations mentioned.
'The activities team know every single resident' [...] no further details on specialist programmes
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews