Working at The Royal Star & Garter Homes - Solihull

proactive risk management with electronic reporting system reducing one person's falls by 75%; medicines safe with new electronic system that flags errors

Staff: 'We carry out our work with love and kindness. We are a big lovely family.' 'This is the best place I have ever worked. I will never leave'

enough staff were on duty to respond to people's needs; highly skilled and dedicated staff team with people actively involved in recruitment

induction followed by programme of on-going training including creative dementia training and Virtual Dementia Tour; staff supported to Nursing Associate programme and funded qualifications

led by a passionate management team which had been strengthened since our last inspection; staff felt extremely supported and had frequent opportunities to meet with their managers

activities manager and assistants leading intergenerational music classes, day club shortlisted for awards, doll therapy based on research, community partnerships