Working at The Rowans Care Home
Owen Street, Coalville, LE67 3DA
Operated by HC-One Limited
54 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Strong leadership creating a positive culture and stable staffing without agency use, but risk plans lack clear guidance for staff on keeping people safe."
Safety & Risk
5/10
!
Risk management plans did not always provide clear guidance for staff in how to meet people's needs and reduce risks to people's safety. Some equipment was not cleaned thoroughly.
Staff Culture
7/10
✓
Staff felt supported in their role and felt able to raise concerns and make suggestions. There was a positive and open culture at the service.
Staffing Levels
7/10
✓
The provider and registered manager had recruited to staff vacancies which meant agency staff were no longer used for roles that provided direct care. Staff rotas showed the staffing levels in place at the time of our inspection visit were sustained.
Training & Dev
6/10
✓
The registered manager had reviewed staff training and focused on ensuring staff completed the training they needed to provide effective and safe care. Staff we spoke with said they had the right training for their roles.
Management
7/10
✓
We received positive feedback around the impact of the registered manager in making improvements, providing clear and consistent leadership and creating a more positive and inclusive culture.
Programmes
/10
✕
Points to consider
Risk plans do not always give clear steps for staff on how to keep residents safe from specific dangers.
Risk management plans did not always provide clear guidance for staff in how to meet people's needs and reduce risks to people's safety.
Only standard training to do the job right, no specialist courses or funded qualifications for career growth.
The registered manager had reviewed staff training and focused on ensuring staff completed the training they needed to provide effective and safe care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2024
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews