Last updated: 9 February 2026
"Staff feel supported by a friendly manager with enough staffing and strong safety practices, but no details on staff retention or specialist training."
2022 IPC inspection: Assured provider preventing infections, using PPE effectively, managing outbreaks; per 2019: safe medicines management and risk assessments with incidents investigated.
Per 2019 comprehensive inspection: Staff told us they felt supported; people described staff as kind and the manager as approachable.
Per 2019 comprehensive inspection: We saw there were enough suitably recruited staff to meet people's needs; staff responded promptly to call alarms.
Per 2019 comprehensive inspection: The registered manager monitored a staff training plan to ensure training was up to date; staff told us their training equipped them with the skills needed.
Per 2019 comprehensive inspection: People told us the registered manager was friendly and approachable and often seen; staff felt supported through supervision and meetings.
Per 2019 comprehensive inspection: Activities included bingo, films, music to movement, dominoes, quizzes, pet therapy and sensory time.
Staff numbers are enough for safe care and quick call bell responses, but no word on keeping staff long-term or using agency cover.
Per 2019 comprehensive inspection: We saw there were enough suitably recruited staff to meet people's needs.
Just standard training kept up to date with supervision, no specialist training or help to get qualifications.
Per 2019 comprehensive inspection: The registered manager monitored a staff training plan to ensure that staff training was up to date.
Varied activities like pet therapy, bingo and quizzes happen, but no activities coordinator or special creative programmes.
Per 2019 comprehensive inspection: Other activities people had participated in included bingo, films, music to movement, dominoes, befriending another resident, quizzes, pet therapy and sensory time.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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