Last updated: 9 February 2026
"Supportive leadership and a happy team with good morale, but basic activities without a coordinator hold it back."
People were protected from abuse... staff understood how to recognise abuse... Accidents and incidents were reported and monitored... learning opportunity
One member of staff said, 'It's a happy place to work and morale is good... [Registered manager] is very kind and understanding and there is lots of laughter'
People, relatives and staff told us there were enough numbers of staff to meet people's daily needs. Our observations confirmed this
Staff received an induction, training and shadowing opportunities... Refresher training was in place... monthly supervisions
Staff told us the provider and registered manager supported them... '[Registered manager] is very approachable and always listens'
People were encouraged to engage in as many activities as they wanted... sorting stamps... listen to music or take part in the organised activities
No activities coordinator or creative programmes, so days are mostly routine care with basic things like music and stamp sorting
People were encouraged to engage in as many activities as they wanted to in the home. One person enjoyed looking at and sorting stamps; other people liked to listen to music or take part in the organised activities
Staffing is adequate but nothing special, enough staff to meet needs with a consistent team but no details on low agency use or strong retention
People, relatives and staff told us there were enough numbers of staff to meet people's daily needs. Our observations confirmed this
Only standard training like induction and refreshers, no specialist courses or funded qualifications
Staff received an induction, training and shadowing opportunities to ensure they could meet people's care and support needs. Refresher training was in place
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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