Working at The Ridings
52 Spring Lane, Colchester, CO3 9TG
Operated by Inclusive Support Limited
4 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued in a family atmosphere with supportive management, but basic activities without a coordinator and agency staff use are drawbacks."
Safety & Risk
8/10
✓
Per 2021 inspection: Service at end of Covid-19 outbreak which had been effectively managed; per 2020: Staff received safeguarding training, incidents recorded and trends discussed to learn lessons.
Staff Culture
8/10
✓
Per 2020 comprehensive inspection: 'It is really like a big family atmosphere here, I love working here, I feel I really make a difference for people.' Staff felt valued and appreciated.
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: There were enough staff... Any shortfalls in staffing levels were covered by agency staff. Regular agency staff were used to maintain a consistent team.
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: Staff were provided with training in a wide range of subjects relevant to their roles... all staff completed or had been booked on positive behaviour support training.
Management
8/10
✓
Per 2020 comprehensive inspection: 'I wouldn't work anywhere else now, the manager is very open and approachable.' Staff felt valued and enjoyed working at the service.
Programmes
4/10
!
Per 2020 comprehensive inspection: People were supported to follow their interests... farm trips to pet animals, outings to the local shops and cafes, bus trips, walks, swimming, trips out to a trampoline facility and the zoo.
Points to consider
No activities coordinator or special programmes, so the job is mostly routine care with basic outings like trips to the zoo or shops.
Per 2020 comprehensive inspection: People were supported to follow their interests... farm trips to pet animals, outings to the local shops and cafes, bus trips, walks, swimming, trips out to a trampoline facility and the zoo.
Staffing is adequate but they use agency workers to cover any shortfalls.
Per 2020 comprehensive inspection: Any shortfalls in staffing levels were covered by agency staff. The registered manager confirmed that regular agency staff were used to maintain a consistent team whenever possible.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews