Working at The Richmond
Allendale Road, Doncaster, DN5 8BS
Operated by Crown Care IV Limited
50 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Approachable managers and supportive staff culture, but staffing concerns and basic activities need attention."
Safety & Risk
6/10
✓
However, patch rotation could be improved. We saw 1 person’s patch had not been rotated in line with guidance. The registered manager took action to address this.
Staff Culture
6/10
✓
One staff member said, 'I have recently had my appraisal with the home manager, I feel he was very supportive during this. I feel supported by the deputy manager and manager.'
Staffing Levels
5/10
!
We observed staff interacting with people and found there were enough staff to meet people’s needs.
Training & Dev
5/10
!
Staff were trained and supported to carry out their roles effectively.
Management
7/10
✓
Everyone knew who the manager was and found them approachable. One person said, 'It [the home] is very well run and the manager comes in every day.'
Programmes
4/10
!
People had access to a wide range of social activities. We saw posters around the home advertising visiting entertainers and church services on a regular basis.
Points to consider
Staff numbers are enough but the inspection happened because of concerns about staffing.
We carried out this assessment because we had received some concerns about staffing, and personal care.
Only standard training with no specialist courses or funded qualifications mentioned.
Staff were trained and supported to carry out their roles effectively.
Basic activities like entertainers, church services and garden time, no full structured programme or coordinator.
People had access to a wide range of social activities. We saw posters around the home advertising visiting entertainers and church services on a regular basis.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews