Working at The Retreat
116 Bristol Road, Gloucester, GL2 4NA
Operated by Mary Rush Care Limited
14 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Strong leadership where staff feel valued and a happy team culture shine, although staffing is just adequate and activities basic."
Safety & Risk
8/10
✓
2021 targeted inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections... meeting shielding and social distancing rules... using PPE effectively and safely... accessing testing... promoting safety through... hygiene practices.' Per 2019: Incidents analysed and actions taken.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: 'It's a happy place to work and live.' Staff said communication was really good and they worked well together; 2021: 'The registered manager and provider have supported us really well.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'People were supported by enough staff to meet their needs.'
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: 'Staff completed training specific to people's needs. For example, dementia, mental health awareness and positive behaviour support... Staff had completed the Diploma in Health and Social Care or a National Vocational Qualification. Staff had individual support meetings every three months'.
Management
8/10
✓
Per 2019 comprehensive inspection: Staff told us, 'It is being run beautifully by a manager who makes me feel a valued member of staff', 'She is really easy to talk to if I have a problem and will do something about it' and 'The manager leads the team really well, is involved, approachable'.
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'People went carriage riding, used local transport, and went on day trips, to social clubs and to day centres... taking part in an arts and craft session.'
Points to consider
Staff numbers are enough to cover the work but nothing special, with no details on agency staff or keeping staff long-term.
Per 2019 comprehensive inspection: 'People were supported by enough staff to meet their needs.'
Activities like outings, crafts and day trips add some variety to the day but no activities lead or special therapy programmes.
Per 2019 comprehensive inspection: 'People went carriage riding, used local transport, and went on day trips, to social clubs... arts and craft session.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews