Working at The Regard Partnership Limited - Restormel Terrace

2021 IPC inspection: Assured on PPE use, testing access, outbreak management with 'robust contingency plan'; minor issues with staff screening inside building and testing location with limited ventilation, addressed immediately post-inspection.

Per 2018 comprehensive inspection: 'Staff talked very positively about their jobs... "I like working at Douglas house because everyday is different, the team are really good and I class them all as friends"'; 'family-like atmosphere' with mutual respect and openness.

Per 2018 comprehensive inspection: 'Staff confirmed there were sufficient numbers of staff to meet people's needs and support them with activities and trips out and that people received the one to one support they needed'; 'strong and stable staff team'.

Per 2018 comprehensive inspection: 'Staff had completed a wide range of training... including... the Care Certificate'; 'supported me from being a support worker to becoming a senior support worker... through my level 3 health and social care'; regular supervisions and specialist training like autism spectrum.

Per 2018 comprehensive inspection: 'The registered manager... were rostered in to work as part of the frontline team for most of their contracted time, working side by side with care staff'; staff described manager as 'very approachable, available and supportive' and nominated for awards.

Per 2018 comprehensive inspection: Distinctive programmes including 'cooking club', 'Douglas House achievements folder', 'World Culture Days', WhizzKids cooking, social skills groups, community voluntary work; led to 'significant progress in independent living skills' and community inclusion.