Working at The Regard Partnership Limited - Clareville Road
3 Clareville Road, Caterham, CR3 6LA
Operated by Achieve Together Limited
10 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Strong hands-on leadership and a supportive family-like team culture, although staff cover extra hours for absences and activities lack a specialist coordinator."
Safety & Risk
7/10
✓
People received their medicines safely... Staff had received safeguarding training and told us they would be confident reporting any concerns. Risks were identified, assessed and regularly reviewed.
Staff Culture
8/10
✓
Staff felt respected, valued and supported... One staff member said; 'We have good team work, like a big family and we all get on well.'
Staffing Levels
7/10
✓
There were enough staff to meet people's needs. Staff confirmed staffing levels enabled them to keep people safe and meet their care needs. For example, staff could spend quality time with people.
Training & Dev
7/10
✓
There was a system in place to monitor training to help ensure this was regularly refreshed... Staff received regular supervisions and annual appraisals.
Management
8/10
✓
The registered manager was involved in the day to day running of the service including working hands on, alongside staff where required. Staff told us the registered manager was approachable and always available for advice and support.
Programmes
6/10
✓
There was a programme of activities arranged most days that was very much based on people's interests and preferences. This was a mix of group and individual activities.
Points to consider
Staff sometimes cover extra hours for absences and sickness, with no info on team stability or avoiding agency workers.
The staff covered additional hours, so people had staff they knew and trusted. This was to support appointments or staff absences.
Activities programme offers regular group and individual options based on interests, but no specialist coordinator or creative therapies to vary the daily role.
There was a programme of activities arranged most days that was very much based on people's interests and preferences. This was a mix of group and individual activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews