Last updated: 10 February 2026
"A friendly culture with enough staff for quick responses and safe medicines, but management checks have not always spotted record gaps."
Systems were now in place to manage and mitigate risk and support people's health and well-being. Medicines systems had been reviewed and improvements implemented. People received their medicines safely and in accordance with their prescription.
We found a welcoming and friendly culture at the home. Many care staff told us they enjoyed their jobs, and the registered manager was approachable and supportive.
Appropriate staffing arrangements were in place and staff were deployed effectively to meet the assessed needs of people in a person-centred way. One person told us, 'There are enough staff about and they always come quickly when I need them.'
Although there were quality review and monitoring systems in place these were being strengthened and developed by registered manager and provider... the management audits and oversight had not always identified and addressed gaps in records and recording.
Managers checks on how the home is run do not always spot problems in records yet, and need more time to become fully consistent.
the management audits and oversight had not always identified and addressed gaps in records and recording. Further time was required to fully embed the progress into the culture of the home
Staff numbers are enough for quick responses to call bells, but no details on staff sticking around long-term or using few temporary workers.
Appropriate staffing arrangements were in place and staff were deployed effectively to meet the assessed needs of people in a person-centred way.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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