Working at The Red House Nursing Home

Staff told us they felt supported and their comments included, 'I have plenty of support from above and from my team' and 'The nurses are good. We work as a team and I feel very well supported.'... The registered manager and staff spoke about their pride in having a consistent staff team who worked cohesively.

People were supported by a consistent team of nurses and carers, many of whom worked at the service for a long time... There were enough staff on each shift to provide people with the support they needed, when they needed it... Staff were not rushed and had time to spend with people.

Staff met regularly with their line manager to discuss their performance and development and kept up to date with their training... A schedule of supervisions had been implemented... Nurses received clinical supervision... staff had completed training about learning disability and autism.

The registered manager had oversight of the day to day running of the service and was supported by a deputy manager and senior carer. They worked together as a cohesive team to make sure people received a good standard of care and support.