Working at The Red House
49 Wharncliffe Road, Derby, DE7 5GF
Operated by Voyage 1 Limited
7 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Stable staff with low turnover and a supportive culture for workers, but weak governance and safety checks like hot water temperatures put people at risk."
Safety & Risk
4/10
!
People's living environment was not always safe. For example, hot water temperature safety checks were not being carried out appropriately. This increased the risk of harm due to potential scalding if water temperatures were too high.
Staff Culture
6/10
✓
Staff told us they felt respected, supported, and valued by senior staff. Staff told us they felt able to raise concerns with managers without fear of what might happen as a result.
Staffing Levels
7/10
✓
Staff turnover was very low, which supported people to receive consistent care from staff who knew them well.
Training & Dev
6/10
✓
People were cared for by staff who had received relevant training to enable them to support people effectively. This included training about the strengths and impairments people with a learning disability and or autistic people may have.
Management
3/10
✕
The provider failed to establish effective governance processes to assess, monitor, and mitigate the risks relating to the health, safety, and welfare of service users. This placed people at increased risk of harm and was a breach of regulation 17(1).
Programmes
4/10
!
People were supported to take part in activities in the care home, and in the local community, when they wanted.
Points to consider
Bosses missed safety issues like wrong water temperatures and unclean rooms in their checks.
The provider's routine quality monitoring processes within the care home were not always effective. Cleaning audits had not always identified issues of concern, such as the black mould in a person's shower room and unhygienic carpet in a person's bedroom.
Safety monitoring failed on things like hot water checks and fire prevention gaps.
hot water temperature safety checks were not being carried out appropriately... The provider had not implemented some required fire prevention measures. For example, unsealed gaps between floors in the service ducting increased the risk of flames and smoke spreading more quickly.
Only basic activities like community outings mentioned, no activities coordinator or special programmes to make the job more varied.
People were supported to take part in activities in the care home, and in the local community, when they wanted.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews