Working at The Red House
236 Dunchurch Road, Rugby, CV22 6HS
Operated by Pinnacle Care Ltd
23 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Strong training and a supportive culture for staff, but no registered manager and a medicines protocol gap are concerns."
Safety & Risk
7/10
✓
Staff received safeguarding training and were confident reporting any potential safeguarding incidents... Accidents and incidents were reported by staff and reviewed by management to identify any trends or patterns.
Staff Culture
6/10
✓
Staff spoke positively about working at The Red House and felt well supported and confident reporting any concerns or incidents to the manager.
Staffing Levels
6/10
✓
There were enough staff with the right mix of skills, training and experience to support people safely. Staff spoken with told us there were enough staff.
Training & Dev
7/10
✓
The provider valued training and development which meant staff were encouraged to complete qualifications in health and social care and their training, development and competencies were monitored through spot checks and supervision.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission, a manager had been appointed and was planning to register.
Programmes
6/10
✓
Per 2017 comprehensive inspection: The registered manager organised monthly visits by musicians and exercise entertainers... play dominoes, bingo and quiz games... take three people out for lunch... go for a walk around the block to buy an ice cream.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews