Last updated: 9 February 2026
"Strong staff training and clear leadership create a positive team culture, but staffing retention and specialist activities lack detail."
People were protected from the risk of abuse... staff responsible for administering medicines received appropriate training... medicine audits were carried out on a regular basis.
Staff told us they felt the service has improved since the registered manager was appointed... less staff sickness and staff were now working together as a team.
The registered manager told us sufficient staff were employed for operational purposes and that staffing levels were based on people's needs.
All staff had completed mandatory training... additional training to meet the needs... dementia care, equality and diversity, epilepsy, palliative care... 20 staff had achieved a National Vocational Qualification (NVQ) at level 2.
The registered manager provided staff with clear leadership and direction and was proactive in ensuring wherever possible both people who lived at the home and staff were involved in all aspects of service delivery.
The activities co-ordinator... people were now making jewellery and doing arm chair exercises... a recent garden party... 'pat a dog' visited.
Staffing is adequate with enough people on shifts, but no details on low staff turnover or avoiding agency workers.
The staff rotas we looked at showed sufficient staff were on duty at all times to ensure people received safe and appropriate care, treatment and support.
Activities are regular with a coordinator doing things like pet visits and armchair exercises, but no specialist programmes or training for staff in therapies.
Activities co-ordinator told us they intended to provide people with a wider range of social and leisure activities and people were now making jewellery and doing arm chair exercises... 'pat a dog' visited.
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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