Working at The Queen Charlotte
432 Chickerell Road, Weymouth, DT3 4DQ
Operated by Althea Healthcare Properties Limited
51 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Staff feel supported by colleagues and seniors with strong safety practices, but no registered manager and past high nurse turnover unsettled the team."
Safety & Risk
7/10
✓
People were protected from the risk of abuse... Staff had received training in relation to safeguarding adults... Medicines were safely managed... audited regularly.
Staff Culture
6/10
✓
Staff felt supported by their colleagues, senior staff and provider representatives... Staff all commented that they found the senior team to be supportive.
Staffing Levels
5/10
!
There had been high turnover of nurses which had an impact on treatment... high use of agency staff. They told us this had been addressed and nurses had been recruited.
Training & Dev
5/10
!
A recent quality monitoring visit had identified concerns related to staff training. The provider had responded robustly, and a program of training was being implemented.
Management
2/10
✕
There was no registered manager running the home at the time of our inspection. The previous registered manager left the service in October 2019.
Programmes
5/10
!
We received mixed feedback about the sufficiency of support with things to do... activities coordinator was not available... visits from animals, visiting entertainers and trips out.
Points to consider
No permanent manager in post, and several recent changes have left staff feeling unsettled about expectations.
There was no registered manager running the home at the time of our inspection... sustained period of unsettled leadership with regular changes in the manager role and high turnover of nursing staff.
High agency use and nurse turnover until recently made shifts harder and care less consistent.
high use of agency staff... high turnover of nurses which had an impact on treatment... One person raised concerns about staff shortages and the high use of agency staff.
Training had gaps spotted recently that the provider is only now fixing with a new programme.
A recent quality monitoring visit had identified concerns related to staff training. The provider had responded robustly, and a program of training was being implemented.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews