Last updated: 10 February 2026
"Staff feel enthusiastic and supported with good training and supervision, but uncertain staff retention and no dedicated activities coordinator hold it back."
People were protected from the risk of abuse... Risks to people had been identified and assessed... Medicines were well managed safely.
Staff were warm, kind and caring... Staff were enthusiastic about the service and worked hard to improve people's lives and wellbeing.
There were sufficient staff to meet people's needs. Staff felt there were enough staff and that they had time to spend with people.
Staff completed a range of training... mental health and autism... encouraged to study for vocational qualifications in health and social care. Staff received supervision at least every two months.
Staff were enthusiastic about the service... 'I absolutely love it to be honest. It's a lovely home, really friendly and I get great support from [named registered manager and deputy manager]'.
People were encouraged to participate in physical exercise, educational opportunities and social interests... yoga, art, music and dancing... voluntary work, college courses.
Staffing is adequate with enough staff on shift but no details on low agency use or long-term staff retention.
There were sufficient staff to meet people's needs. Staffing rotas confirmed the number and names of staff who were on duty. Staff felt there were enough staff.
Varied community activities like education and volunteering are supported but no dedicated activities coordinator or specialist programmes mentioned.
People were supported to participate in activities in the community... educational opportunities... voluntary work... yoga, art, music and dancing which people can try.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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