Working at The Priory Nursing and Residential Home
Spring Hill, Telford, TF1 3NA
Operated by Purity Nursing Limited
49 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel well supported and motivated with good morale and strong safety, but activities are basic without a dedicated coordinator."
Safety & Risk
8/10
✓
2022: We were assured that the provider was using PPE effectively and safely, making sure infection outbreaks can be effectively prevented or managed. Per 2020: Staff trained on safeguarding, medicines managed safely, incidents reviewed for learning.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: Staff morale was good which created a happy atmosphere for people to live in.
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: There were sufficient numbers of skilled and experienced staff to meet people's needs.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff received training... Apart from the mandatory training, you can do extra like end of life care.
Management
7/10
✓
Per 2020 comprehensive inspection: Staff were well supported and motivated. This led to a happy and inclusive environment for people to live in.
Programmes
5/10
!
Per 2020 comprehensive inspection: People go to the lounge whenever there are activities going on... drummer... sing-a-long... hairdresser.
Points to consider
Only basic activities like sing-alongs, musicians, and hairdresser visits, no dedicated coordinator or specialist programmes so the role is mostly routine personal care.
I go to the lounge whenever there are activities going on. I enjoy them. There was a drummer yesterday and he was really good. We had a sing-a-long yesterday... Today the hairdresser is here
Staffing is adequate with enough skilled staff to cover needs, but no details on low agency use or stable long-serving teams.
There were sufficient numbers of skilled and experienced staff to meet people's needs.
Training covers mandatory topics plus some extras like end of life care, but no funded qualifications or specialist career development.
The training has really improved. There is so much. Apart from the mandatory training, you can do extra like end of life care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews