Working at The Pleasance
Edlington Lane, Doncaster, DN12 1PL
Operated by Cristal Care Limited
15 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Strong safety practices and comprehensive training, but no registered manager in post and basic activities hold it back."
Safety & Risk
8/10
✓
Care plans were thorough and detailed. A range of risks were assessed and reviewed appropriately. [...] Information relating to safeguarding incidents was recorded and analysed. [...] People received their medicines safely.
Staff Culture
6/10
✓
Staff were passionate, caring and enthusiastic about their work [...] One member of staff said, 'I feel very supported and I can discuss safeguarding concerns with my managers.'
Staffing Levels
6/10
✓
There were sufficient staff on duty to keep people safe, meet their needs and provide them with support. [...] The new shift rota pattern and a recent recruitment drive established a full complement of staff from 19 June 2023.
Training & Dev
7/10
✓
A comprehensive staff training matrix was in place and confirmed staff had completed mandatory core training including safeguarding adults [...] A specific training course on epilepsy and administration of rescue medication had been developed and put in place.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had been appointed and had submitted an application to register.
Programmes
4/10
!
People were supported to make choices about activities and hobbies. One person told us, 'Staff help me out a lot. I enjoy going on walks to the park and watching DVDs. I am going to Butlins on holiday soon and I also enjoy going magnet fishing.'
Points to consider
No permanent manager in post yet, the new one has applied to register but it is not approved.
At the time of our inspection there was not a registered manager in post. A new manager had been appointed and had submitted an application to register. We are currently assessing this application.
Just basic activities like walks, watching DVDs, holidays and magnet fishing, no activities coordinator or special programmes.
One person told us, 'Staff help me out a lot. I enjoy going on walks to the park and watching DVDs. I am going to Butlins on holiday soon and I also enjoy going magnet fishing.'
Only standard training plus some specialist like epilepsy, no mention of funded qualifications or regular supervision.
A comprehensive staff training matrix was in place and confirmed staff had completed mandatory core training [...] specific training course on epilepsy and administration of rescue medication.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews