Working at The Pines Residential Care Home
1 Woodbine Terrace, Ashington, NE63 8PP
Operated by Your Care First Ltd
28 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Enough staff, up-to-date training and staff feeling supported, but no registered manager and limited activities programme hold it back."
Safety & Risk
7/10
✓
Medicines were managed safely and administered in line with prescribed guidelines. The manager carried out regular audits of medicines to ensure practices remained safe.
Staff Culture
6/10
✓
Staff told us management of the home had greatly improved and they felt well supported in their roles.
Staffing Levels
6/10
✓
People and staff told us there were enough staff to support people and deliver good levels of care.
Training & Dev
6/10
✓
Staff training records were up-to-date and action had been taken to ensure staff maintained their skills. A new training system was being introduced by the provider to further support staff development.
Management
4/10
!
There was a registered manager who was no longer working at the home but had not cancelled their registration with the CQC. The current manager was actively pursuing registration.
Programmes
3/10
✕
People had been supported to make suggestions about activities at the home and on improving the menu.
Points to consider
No permanent manager registered yet, the previous one left without cancelling and the new one is still applying.
There was a registered manager who was no longer working at the home but had not cancelled their registration with the CQC. The current manager was actively pursuing registration.
No activities programme or coordinator, so the role is mostly routine personal care with just occasional suggestions from residents.
People had been supported to make suggestions about activities at the home.
Staffing is adequate but nothing special, no info on agency use or team stability.
People and staff told us there were enough staff to support people and deliver good levels of care.
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews