Working at The Pines
Poldory, Redruth, TR16 5HS
Operated by Green Light PBS Limited
3 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.9/10
Key Finding
"Approachable management, stable supportive team and thorough training create a positive culture, but activities lack a dedicated coordinator and some medicines entries were unsigned."
Safety & Risk
7/10
✓
Arrangements for the management of people's medicines were robust... Staff had received updated medicines training... but two handwritten entries had not been signed by a member of staff or witnessed.
Staff Culture
8/10
✓
One staff member said, 'I love my job... I get a great sense of achievement.' 'The staff team were supportive of each other.' Staff told us management were supportive and helpful.
Staffing Levels
8/10
✓
Staffing levels were appropriate... Staff commented, 'We have enough staff on duty and if there is a shortage... the manager will make sure we get cover.' 'We have a strong and stable team here. We all support each other.'
Training & Dev
9/10
✓
New staff completed a thorough two week training induction... supported to undertake the Care Certificate... encouraged... to undertake further Diploma level qualifications. Staff were trained in Positive Behaviour Support (PBS) delivered by a Board Certified Behaviour Analyst.
Management
8/10
✓
Staff told us, 'The [Registered Manager's name] is very approachable. If I have any concerns they are dealt with straight away. Also the deputy manager is working on shift a lot of the time.'
Programmes
6/10
✓
People engaged in a wide range of social activities... coastal paths and beaches... local discos... holidays at Centre Parcs, Butlins, music concerts and festivals. Extensive social calendars for each person.
Points to consider
Varied outings like beach walks, discos and holidays make the role interesting, but no dedicated activities coordinator or named specialist programmes mentioned.
People... engage in a wide range of social activities... walking on the local coastal paths and beaches... local discos... holidays at Centre Parcs, Butlins, music concerts and festivals.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews