Working at The Pines Nursing Home
Furze Hill, Hove, BN3 1PA
Operated by Country Court Care Homes Limited
42 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Safe medicines management and good staff training with supervision, but no registered manager in post."
Safety & Risk
8/10
✓
Medicines managed safely with regular auditing; staff knowledgeable in safeguarding; risks identified and managed appropriately; lessons learned from accidents and incidents.
Staff Culture
6/10
✓
Staff felt supported, describing an 'open door' management approach where managers were always available; strong emphasis on teamwork and communication.
Staffing Levels
6/10
✓
Feedback from people and staff indicated they felt the service had enough staff and our own observations supported this; existing staff contacted to cover shifts.
Training & Dev
7/10
✓
Staff had received essential training and opportunities for additional training specific to people's needs, including dementia and end of life care; supervision meetings and appraisals in place.
Management
4/10
!
A registered manager was not in post; day to day management carried out by an acting manager who had applied to register with the CQC.
Programmes
6/10
✓
People took part in activities including one to one time, exercise, quizzes, themed events, reminiscence sessions and visits from external entertainers; activities co-ordinator spoken with.
Points to consider
No permanent manager in place, just an acting one who has applied to register.
A registered manager was not in post. Day to day management of the service was carried out by an acting manager, who had applied to register with the CQC.
Staffing is adequate but nothing special, with shifts covered by calling in existing staff when needed.
Staffing levels were assessed daily... existing staff would be contacted to cover shifts in circumstances such as sickness and annual leave.
Activities are regular and varied but basic, like quizzes and entertainers, with no specialist programmes.
Activities... included one to one time scheduled for people in their rooms, exercise, quizzes and themed events, such as reminiscence sessions and visits from external entertainers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews