Last updated: 10 February 2026
"Staff feel supported by phenomenal management in a family-like team, but staff continuity has only recently improved and activities lack a dedicated coordinator."
2022: Assured on IPC, PPE, testing, outbreak management; per 2019: 'Risks appropriately recorded and managed... incidents reviewed to identify learning'
2022: 'Staff told us they felt supported and valued by the management'; per 2019: 'The team work together... refer to themselves as a family'
Per 2019 comprehensive inspection: 'There were enough staff to meet people's needs. Staff feedback and our observations on the day confirmed this'
Per 2019: 'Staff explained to us they attended specialist courses on supporting people with learning difficulties, epilepsy and person centred care'; regular supervisions
Per 2019: Staff talked highly about the registered manager... 'phenomenal manager'; 2022: 'Staff told us they felt supported and valued by the management'
Per 2019: 'People's activity plans included days out, social clubs, learning independent living skills... sensory activities and physical exercise'; 2022 sensory needs met
Enough staff to cover shifts but continuity only improved recently, no info on stable long-serving team or minimal agency use.
'There appears to be enough staff.' 'Recently it has been a little better for continuity as far as I am aware.'
Varied activities like outings, social clubs and sensory play but no dedicated activities coordinator or specialist therapeutic programmes.
We observed people's activity plans included days out, social clubs, learning independent living skills and activities promoting healthy eating, sensory activities and physical exercise.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp