Working at The Park Residential Care Home

Staff were highly-motivated and passionate about providing truly person-centred care... '[The Park Residential Care Home] is like a big extended family to all who live and work there and I'm proud to be a small part of the team'

Staff were recruited safely and there were enough skilled staff to keep people safe. Staff were not rushed and there was plenty of staff on duty to respond to people's assessed needs.

The provider had invested heavily in the development of its staff... A number of staff had been supported to gain further qualifications, including at degree level, to progress as leaders and gain driving qualifications.

Staff and managers were empowered to care for people in a way that exceeded expectations... overwhelmingly positive feedback about their experience of the unwavering support they had received from the provider.

Staff planned activities which reflected people's individual interests. For example, a group of people with an interest in fishing took a boat trip off the coast, another group went on a trip to Liverpool to experience the Beatles tour.