Working at The Park House
The Dower House, Wotton-under-edge, GL12 8DR
Operated by Maples Community Care Limited
12 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Approachable managers foster a supportive culture for staff with strong safety practices, although agency staff reliance and standard training affect consistency."
Safety & Risk
8/10
✓
Staff completed risk assessments and involved people in these where possible. Risk assessments were clear and up to date and provided guidance for staff to help people take managed risks and enjoy their lives safely.
Staff Culture
8/10
✓
Staff enjoyed working at the service. They felt supported and valued by the management team. One staff member said, 'They really prioritise the service users and their needs. Everyone understands each other.'
Staffing Levels
6/10
✓
There were enough staff to support people and meet their needs, although it was acknowledged more permanent staff would improve consistency and the service overall. Regular bank and agency staff provided continuity of care when necessary.
Training & Dev
6/10
✓
All staff received training and induction to ensure they had the skills and knowledge necessary to support people safely and in line with best practice. Staff had regular individual meetings called supervision sessions with senior staff (per 2021 report).
Management
8/10
✓
The management team were visible and had the skills, knowledge and experience required to lead the service. People and relatives were positive about the senior team and told us managers were approachable and helpful.
Programmes
7/10
✓
Per 2021 comprehensive inspection: A variety of recognised therapeutic techniques, such as Cognitive Behavioural Therapy were used as part of the therapeutic programme. Activities coordinator organised cooking, gardening and IT skills in response to people's wishes.
Points to consider
Staffing is adequate but relies on regular bank and agency staff, so not as consistent as a full permanent team.
although it was acknowledged more permanent staff would improve consistency and the service overall. Regular bank and agency staff provided continuity of care when necessary.
Only standard training and induction, no specialist courses or funded qualifications.
All staff received training and induction to ensure they had the skills and knowledge necessary to support people safely and in line with best practice.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews