Working at The Params
18 Foxley Lane, Purley, CR8 3ED
Operated by The Params Care Limited
13 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel like a large family with supportive management and good training, but infection control gaps and basic activities hold it back."
Safety & Risk
6/10
✓
Per 2021 targeted inspection: Assured on most but 'somewhat assured' on premises hygiene, no cleaning completion system, unlocked clinical waste bins, no spill kits.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff said 'We all know each other really well it's like a large family', open and transparent culture, staff encouraged to contribute.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'People received care and support from sufficient numbers of staff at all times', good ratio on rotas, large percentage of long-term staff.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Wide range of training including specialist for diabetes and palliative care, regular supervision every four to six weeks.
Management
7/10
✓
Per 2018 comprehensive inspection: The registered manager promoted an open and inclusive service, open door policy, staff said 'the manager is very supportive and so is the staff team'.
Programmes
6/10
✓
Per 2021: activities co-ordinator employed due to start March 2021, online activities; per 2018: varied individual timetables including bingo, arts, swimming, outings.
Points to consider
Staff numbers are sufficient with good long-term retention but no details on agency use or if workloads feel relaxed.
Per 2018: 'People received care and support from sufficient numbers of staff at all times... good ratio of staff to people'
Basic varied activities like arts, bingo and outings plus a new coordinator but no specialist or innovative programmes.
Per 2021: 'employed an activities co-ordinator who was due to start work in March 2021'; per 2018: 'bingo, art work, sewing... swimming, art and crafts, day trips'
Some infection control gaps like no checklists to show cleaning done and missing spill kits for body fluids.
Per 2021: 'no system in place to indicate staff had completed their cleaning... no spill kits to deal with spillage of blood and bodily fluids'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews