Working at The Palms
147 Drummond Road, Skegness, PE25 3BT
Operated by Linkage Community Trust
7 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Staff feel supported by an approachable manager with good training and a positive culture, but uncertain team stability and no activities coordinator hold it back."
Safety & Risk
6/10
✓
Systems were in place for people to receive their medicines in a safe way. Staff did not administer medicines until they had been trained to do so.
Staff Culture
6/10
✓
Staff said they felt well-supported and were aware of their rights and their responsibility to share any concerns about the care provided.
Staffing Levels
5/10
!
There were enough staff to support people. Staffing levels were flexible and were determined by the number of people using the service and their needs.
Training & Dev
6/10
✓
Staff received training and support to enable them to carry out their roles effectively. One staff member said, 'There are lots of opportunities for training. I've just completed a level three diploma in health and social care.'
Management
6/10
✓
Staff and relatives said they were supported. They were positive about the registered manager. They all told us the registered manager was approachable and they were listened to.
Programmes
5/10
!
People went shopping, swimming, for meals out and cinema trips, to concerts, discos, socialised with people in other homes and went on holidays and day trips.
Points to consider
Staffing levels are adequate and flexible for the small number of residents, but no details on team stability or agency use.
There were enough staff to support people. Staffing levels were flexible and were determined by the number of people using the service and their needs.
Varied outings like swimming, cinema, and holidays keep things interesting, but no dedicated activities coordinator or specialist programmes.
They went shopping, swimming, for meals out and cinema trips, to concerts, discos, socialised with people in other homes and went on holidays and day trips.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews