Working at The Paddocks

Staff knew how to recognise and report concerns. All staff told us they were confident action would be taken if they reported any issues... Risk assessments and care plans continued to be in place and were reviewed as people's needs changed.

Records showed that all staff had completed a period of induction when they started working at the service which helped them to familiarise with the provider’s standards, polices and systems. A staff member told us, “We all have safeguarding training, it’s included in the compulsory induction training.”

Several people chose to spend their time working outside on the small holdings in the extensive grounds... staff supported people to become involved in community events such as joining the local amateur dramatics production... bingo nights, music nights, supermarkets, local walks, local parks, local private swimming pool.”