Working at The Owls Care Home
168 St Annes Road, Blackpool, FY4 2BL
Operated by Arc Community Care Ltd
15 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Strong leadership, supportive manager and great team with good safety, but basic activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
The registered manager recorded and audited any incidents and accidents and learnt from them. Regular audits were completed, and lessons learned were shared with staff to improve the service and reduce the risk of similar incidents.
Staff Culture
7/10
✓
A staff member said, 'We have a great team at the moment with a wealth of experience.' Staff told us they felt supported by the registered manager and senior staff.
Staffing Levels
6/10
✓
The registered manager ensured suitable staffing arrangements continued to be in place to meet the assessed needs of people in a person-centred and timely way. A relative said, 'It's a small home and always staff around the place who know what they are doing.'
Training & Dev
6/10
✓
Staff told us they regularly updated training sessions in dementia care to meet individual's specific needs. They told us they received regular supervision and appraisal of their duties.
Management
7/10
✓
A relative said, 'It is a well led home, the owner and manager are open and honest and always available.' Staff told us they felt supported by the registered manager and senior staff.
Programmes
4/10
!
Activities were varied, and people told us there were trips and entertainment regularly provided. For example, recent trips to the illuminations in Blackpool and entertainers performing at the home.
Points to consider
Only basic activities like trips, entertainers and karaoke, no dedicated coordinator or specialist programmes so the role is mostly routine personal care.
Activities were varied, and people told us there were trips and entertainment regularly provided. For example, recent trips to the illuminations in Blackpool and entertainers performing at the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews