Working at The Outlook Foundation
74 Redhill Drive, Brighton, BN1 5FL
Operated by The Outlook Foundation
15 bedsResidential homesSupported living
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Staff feel valued with good training, safety and activities, but no registered manager and adequate staffing hold it back."
Safety & Risk
7/10
✓
Risks identified and reviewed, staff knew safeguarding procedures, medicines managed safely with completed records.
Staff Culture
6/10
✓
Staff felt valued and supported by approachable senior staff; 'the team worked well together'.
Staffing Levels
5/10
!
'Sufficient numbers of suitable staff' and 'adequate staff on duty'; robust recruitment but no retention or agency details.
Training & Dev
6/10
✓
Mandatory and specialist training for learning disabilities, induction with care certificate, supervisions and appraisals in place.
Management
2/10
✕
The service did not have a registered manager; new manager commenced but CQC has not received application.
Programmes
6/10
✓
Individual activity plans, on-site learning centre, college courses, voluntary work, community clubs and holidays.
Points to consider
No permanent manager in post, even though new one started months ago.
The service did not have a registered manager... The CQC has not yet received their application to become the registered manager.
Staffing is adequate but nothing special, so workloads might feel stretched sometimes.
Staff told us there was adequate staff on duty to meet people's care and support needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews