Last updated: 10 February 2026
"Staff feel valued with good training, safety and activities, but no registered manager and adequate staffing hold it back."
Risks identified and reviewed, staff knew safeguarding procedures, medicines managed safely with completed records.
Staff felt valued and supported by approachable senior staff; 'the team worked well together'.
'Sufficient numbers of suitable staff' and 'adequate staff on duty'; robust recruitment but no retention or agency details.
Mandatory and specialist training for learning disabilities, induction with care certificate, supervisions and appraisals in place.
The service did not have a registered manager; new manager commenced but CQC has not received application.
Individual activity plans, on-site learning centre, college courses, voluntary work, community clubs and holidays.
No permanent manager in post, even though new one started months ago.
The service did not have a registered manager... The CQC has not yet received their application to become the registered manager.
Staffing is adequate but nothing special, so workloads might feel stretched sometimes.
Staff told us there was adequate staff on duty to meet people's care and support needs.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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